Never miss a garage-door job again
CallDesk answers after-hours and overflow calls with a premium voice, qualifies the job, emails a clear call summary + ICS calendar invite, and routes emergencies to your on-call.
Compliance-friendly: no texting required. US voice only.
Answer every call
After-hours & busy time coverage with your own greeting and policies.
Instant calendar handoff
We email an ICS invite so your team can add/confirm jobs in one click.
Emergency routing
Press-0 on-call escalation with failover to voicemail + transcription.
Simple job board
Track jobs New → Scheduled → Done with filters, paging, and notes.
Your FAQs, your rules
Control hours, FAQs (springs, openers, off-track), and disclosures from Admin.
Email summaries
Every call lands in your inbox with the key details and calendar link.
How it works for garage-door shops
- Point your number (or add a new local line) for after-hours/overflow.
- Set hours, on-call, & FAQs (springs, cables, openers, off-track, diagnostic fee).
- Caller explains the issue → we email a call summary + ICS invite to your office, and route emergencies to your on-call. Your job board updates automatically.
What you get on every call
- Caller name/number + stated issue (e.g., broken spring, opener won’t close)
- Whether it’s during/after hours and if emergency routing was triggered
- Suggested appointment time + ICS invite attached
- Conversation notes summarized in your email
- Job added to your Admin board (New / Scheduled / Done)
Turn missed calls into booked jobs — automatically
“Never miss a call, never lose a job.”
“No carrier changes needed—forward after hours to your Calldesk number and we book the job for you.”
Launch a local line in minutes. We answer with a warm voice, qualify, route emergencies, and email a calendar invite (ICS) + summary to your team. No texting required.
After-hours & overflow picked up, not sent to voicemail.
We email an ICS invite + summary so the team moves fast.
Your FAQs, hours, and on-call rules—no guessing, no spam.
Hear the voice, see the flow
Call our demo line: (509) 210-6308. Want to see a sample summary + calendar invite?
See Calldesk in Action (90‑second demo)
Starter
Turn missed calls into booked jobs, automatically.
Solo operators, new locations, early validation
- 1 local U.S. number included
- Books jobs via email link + ICS calendar invite
- AI answers pulled from your FAQs
- Email summaries of every call
- Email support
- Try it free — cancel anytime. One booked job usually pays for the month.
Growth
A polite, tireless front desk for steady inbound.
Small teams, HVAC, home services
- 2 numbers included (locations/departments)
- On‑call escalation + voicemail transcription
- Booking via email + ICS invite
- Priority support
- Job log with New / Scheduled / Done
- Try it free — cancel anytime. One booked job usually pays for the month.
Scale
Built for higher volume and multi‑location ops.
Franchises, multi‑office, higher volume
- 3 numbers included (multi‑location)
- Custom voice/model (ElevenLabs)
- Dedicated support
- Team permissions & audit trail
- Try it free — cancel anytime. One booked job usually pays for the month.
Will it pay for itself?
What you get
Understands intent, emails a booking link + ICS invite, and routes urgent calls to your on‑call list.
Warm, natural speech so callers feel heard—consistent tone every time.
You control FAQs, hours, pricing rules; no risky answers or invented quotes.
Press‑0 escalations, designated numbers, and voicemail transcription for triage.
Every qualified call lands in your inbox with intent, notes, and a calendar invite.
Track New / Scheduled / Done, with call logs and minutes used. Export when needed.
Start/stop routing at any time. Pause after‑hours in a click.
DNC honor, abuse filtering, optional recording/transcription with disclosure.
Compare answering options
| Calldesk | Traditional Answering | Voicemail | |
|---|---|---|---|
| Availability | 24/7, consistent | Business hours; varies | Missed or delayed |
| Books to calendar | ICS email + summary | Usually message only | None |
| On‑call routing | Yes, rules + press‑0 | Manual transfer | None |
| Setup time | Minutes | Days | Instant (but no capture) |
| Tone & accuracy | Consistent, policy‑bound | Agent‑to‑agent variation | N/A |
Purpose‑built for
Case study: HVAC shop’s first week
Before: 6–8 missed after‑hours calls/week. After: 5 booked jobs in week one. Read the 1‑page breakdown.
How it works
- Click “Start free trial” — Stripe handles checkout, taxes & receipts.
- We auto‑provision your local number and start answering immediately.
- Set hours and timezone, add your FAQs, choose on‑call rules. We email a summary + ICS invite for each qualified call.
What counts toward minutes?
How do you estimate calls/month?
Annual vs monthly — can I switch later?
Voice & compliance notes
FAQ
Do I need Calendly to book jobs?
No. We email an ICS calendar invite so your team can confirm and route the job instantly. If you prefer, CallDesk can also generate one-click Calendly links for customers during business hours.
What happens with emergencies?
Callers can press 0 for on-call. If nobody answers, we fail over to voicemail and email the transcript + details so you can act fast.
Will this replace my phone system?
No. CallDesk covers after-hours and overflow. Keep your current carrier, hours, and greeting.
Is this compliant? We don’t want texting.
You’re good. This flow is voice-first (US/Canada only) and relies on email + ICS. No outbound SMS is required.
Turn missed calls into booked jobs
Live in minutes. Premium voice. Clear email summaries. ICS invites. Emergency on-call routing.